Frequently Asked Questions
How quickly will you respond to my enquiry?
We respond to all enquiries within one business day. For urgent technical support matters, we aim to respond within 4 hours during business hours.
Can I schedule a product demonstration?
Absolutely! We offer personalised product demonstrations tailored to your institution's needs. Simply mention this in your message or email us directly to schedule a session.
Do you offer consultations for implementation planning?
Yes, we provide comprehensive consultation services to help plan and execute successful platform implementations. This includes system integration planning and staff training programmes.
What information should I include in my enquiry?
Please include your institution type, approximate number of students, current systems in use, and specific challenges or goals you'd like to address with our analytics platform.
